IT services in Montreal
Complete IT services for Montreal SMBs: Mac and PC support, fleet management, networking, cybersecurity, backup. Apple Technical Partner since 2017, based in Rosemont.
Talk to a technicianA Montreal SMB does not need an IT department. It needs things to work. Employees who can do their job, data that is protected, and someone who answers when a problem blocks the day.
ClicPomme has been the IT company behind Montreal businesses since 2009: professional firms, clinics, agencies, studios, non-profits and retailers with 5 to 100 employees. Remote support in minutes, on-site visits anywhere on the island, and one monthly plan that covers everything.
Services
What our IT services include
From the daily helpdesk to strategy, one point of contact.
IT support
Unlimited helpdesk for your employees, in English or French. Response in under 30 minutes during business hours.
- Mac & Windows
- Microsoft 365, Google Workspace
- Remote control
- On-site visits
Fleet management
Inventory, updates, deployment and planned replacement of every computer, PC and Mac alike.
- Single console (MDM)
- Automated patching
- Procurement and setup
- Lifecycle
Security, network, backup
The complete technical baseline: monitored network, EDR, MFA, tested backups, recovery plan.
- Wi-Fi and cabling
- EDR & email filtering
- Off-site backup
- Law 25
Why choose ClicPomme as your IT company
Because we genuinely manage both worlds, Mac and PC, and have done so for 15 years with the same team. Our clients do not call a number; they write to people they know.
Get a quote- Mac and PC, one teamApple Technical Partner, Jamf, Mosyle, Microsoft 365: mixed fleets are our daily work.
- Based in MontrealHead office in Rosemont, on-site across the island, Laval and the South Shore.
- 5.0 on 22 Google reviewsAnd 15 years of history with our oldest clients.
- Flat monthly feeUnlimited requests, price known in advance, 30-day cancellation.
- BilingualSupport in English and French at no extra cost.
Let us talk about your IT
A 20-minute call is enough to understand your setup and tell you what deserves fixing first. No commitment.
Schedule a callIT support for small business
IT support for small businesses that run on Mac and PC
A mixed fleet, a single console
In most Montreal SMBs the fleet is mixed: Macs for creative work, management or clinicians, PCs for accounting, the ERP or production. Many IT companies only master one of the two and improvise on the other. We manage both from a single console: up-to-date inventory, patches applied outside working hours, encryption enabled, applications deployed without the user lifting a finger.
Procurement, setup, replacement
We recommend the right device for each role, buy it at the best price through Apple Business or our PC distributors, configure it before delivery and plan its replacement before the machine becomes a bottleneck. A new employee finds a ready workstation; a departing employee loses access the same day.
Microsoft 365 and Google Workspace
Email, Teams, SharePoint, OneDrive, Google Drive: we administer your accounts, licences and security rules. Migration from an old server or another provider included, without losing a single email.
Remote support across Quebec
Our remote support works for employees working from home or for your offices in Quebec City, Sherbrooke, Gatineau or Trois-Rivières. On-site interventions focus on Greater Montreal, Laval and the South Shore; elsewhere in Quebec we coordinate trusted local partners when a physical presence is required.
Device management (MDM) · Microsoft 365 · Deployment · IT services in Laval
How it works
IT services on a monthly plan
1. Initial audit
In the first week we inventory your devices, accounts, licences, network and backups. You receive a plain-language report: what is at risk, what costs too much, what can wait.
2. Urgent fixes first
Missing multi-factor authentication, unpatched machines, a server with no backup: we fix the urgent items in the first two weeks, before anything else.
3. Flat fee per user
Once the environment is stable, you move to a fixed monthly amount based on the number of users, generally between 60 and 120 dollars per person depending on coverage. No surprise invoices, no hourly meter running while an employee waits.
4. Quarterly review
Every quarter we take stock: what broke, what we prevented, what to plan (renewals, licences, projects). You decide with the numbers in hand.
Frequently asked questions
IT services in Montreal: your questions
How much do IT services cost for a small business in Montreal?
For a company with 10 to 30 employees, a managed IT services plan generally costs between 60 and 120 dollars per user per month depending on coverage. Hourly break-fix runs 110 to 150 dollars, but it almost always costs more over a year, because you pay for outages instead of preventing them.
What is the difference between an IT company and an MSP?
A traditional IT company steps in when something is already broken and bills by the hour. A managed services provider (MSP) monitors, updates and secures continuously for a flat fee. ClicPomme operates as an MSP, with one-off mandates available for very small structures.
Do you manage Macs and PCs?
Yes, both, in the same console. ClicPomme is an Apple Technical Partner and has administered Windows, Microsoft 365 and Google Workspace since 2009. That is our main difference from most Montreal IT companies.
Do you come on site in Montreal?
Yes. Our head office is in Rosemont and our technicians travel across the island, to Laval and to the South Shore. Most requests are nevertheless solved remotely in under an hour.
Can you help a business elsewhere in Quebec?
Yes for remote support, account management and security. For physical interventions outside Greater Montreal, we coordinate trusted local partners.
What happens if we want to stop?
Our plans are monthly with 30 days notice. You keep all your administrator access and documentation: nothing holds you except the quality of the service.
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