IT services in Laval
IT support, networking, cybersecurity and backup for businesses in Laval. Mac and PC, Apple Technical Partner, bilingual team 20 minutes away.
Talk to a technicianLaval has more than 10,000 businesses, and most of them have no internal IT department. When email goes down, the warehouse Wi-Fi drops or a laptop disappears with client files, you need someone who answers, not a voicemail.
ClicPomme has provided complete IT services to Laval SMBs since 2009: remotely for most requests, on site in Chomedey, Sainte-Rose, Vimont, Duvernay or at the Centropolis when hands are needed. Based in Montreal, we are at your office in under an hour.
Services
What we do for Laval businesses
One provider for all of your IT, Mac and Windows.
IT support
Unlimited helpdesk by phone, email or remote control. A real technician, in English or French.
- Mac & PC
- Microsoft 365 and Google Workspace
- Printers and peripherals
- Emergencies
Network & Wi-Fi
Design, cabling and professional Wi-Fi for offices, clinics, warehouses and retail.
- Ubiquiti, Meraki
- Segmentation and VPN
- Measured coverage
- 24/7 monitoring
Security & backup
EDR, multi-factor authentication, email filtering and tested backups. Law 25 compliance.
- EDR on every device
- MFA
- Off-site backup
- Recovery plan
Why Laval SMBs choose us
An IT company that knows Laval, manages Macs as well as PCs and stays the same team year after year. No subcontracting, no three-year contract.
Get a quote- Mac and PC, no compromiseApple Technical Partner and Microsoft 365 certified: mixed fleets managed from one console.
- On site in LavalTravel is included in our plans for Laval businesses.
- 5.0 on 22 Google reviewsClients stay with us for more than seven years on average.
- BilingualYour employees are served in their language.
- Flat monthly feeThe price is known in advance and requests are unlimited.
A free first call
Tell us about your Laval business and your current setup. In 20 minutes we tell you what to fix first.
Schedule a callIT company in Laval
IT services built for the reality of Laval businesses
Mixed fleets, Mac and Windows
In Laval, professional offices, clinics and service firms often work on Mac while accounting, production or the ERP stay on Windows. Most IT providers in the area only handle one of the two well. ClicPomme has been an Apple Technical Partner since 2017 and has administered Windows and Microsoft 365 from day one: every device, whatever it is, is inventoried, patched and secured from the same management console.
Support that answers fast, without pointless travel
About nine requests out of ten are solved remotely in under an hour: secure remote control, account resets, printers, email, Teams, VPN access. For the rest, a technician comes to Laval. From our Rosemont head office, Chomedey or the Sainte-Rose industrial sector are 25 minutes away off-peak; we schedule visits early to avoid the Viau bridge.
Network, Wi-Fi and cabling for your premises
Many commercial spaces in Laval were cabled fifteen years ago. We audit what is there, replace what slows you down, and install professional Wi-Fi sized for your devices and visitors, separated from your internal network. Access points and switches are monitored continuously: you hear about the outage from us, not from your staff.
Cybersecurity and Law 25 compliance
Laval SMBs are targeted like everyone else: phishing, fake-supplier fraud, ransomware after a reused password. We put in place the baseline that stops most of it: endpoint detection and response (EDR), multi-factor authentication everywhere, email filtering, laptop encryption, encrypted and tested backups. And we document what Quebec Law 25 requires of you: data inventory, designated officer, incident procedure.
On-site and remote support · Business networking · Cybersecurity · Backup and recovery
Areas served
Where we work in Laval
Chomedey and Boulevard Saint-Martin (accounting firms, clinics, engineering offices), the Centropolis and Carrefour Laval area (retail, restaurants, service offices), Sainte-Rose and Vimont (workshops and distribution), Duvernay, Laval-des-Rapides and Pont-Viau (professionals near the Montmorency metro), Fabreville, Sainte-Dorothée and Laval-Ouest.
We also serve nearby North Shore businesses: Boisbriand, Rosemère, Sainte-Thérèse, Terrebonne and Bois-des-Filion, usually combining scheduled visits with remote support.
What does it cost?
For a Laval business with 10 to 30 employees, a managed IT services plan typically runs between 60 and 120 dollars per user per month depending on coverage (support only, or support plus security, backup and network monitoring). Hourly break-fix remains possible for very small structures, but most of our clients prefer a flat amount that does not spike the month everything breaks.
Frequently asked questions
IT services in Laval: your questions
Do you provide on-site IT support in Laval?
Yes. Most requests are solved remotely in under an hour, and a technician comes to Laval (Chomedey, Sainte-Rose, Vimont, Duvernay, Centropolis, Laval-des-Rapides) when a physical intervention is needed. Travel is included in our monthly plans.
Do you manage both Macs and Windows PCs?
Yes, that is our specialty. ClicPomme is an Apple Technical Partner and also manages Windows, Microsoft 365 and Google Workspace. Mixed fleets are administered from a single console with the same security rules on every device.
What is the response time for a Laval business?
Routine requests get a response in under 30 minutes during business hours. Emergencies that stop the business are handled immediately, including outside office hours for clients on a plan.
Do I have to sign a long-term contract?
No. Our plans are monthly and can be cancelled with 30 days notice. Clients stay because the service works, not because a contract holds them.
Can you take over an IT environment managed by another provider?
Yes. We start with a full inventory (devices, accounts, licences, network, backups), recover administrator access, then fix the urgent items before moving to the regular plan. The transition happens without interruption for your employees.
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